FAQ

Frequently Asked Questions

We offer various speed packages ranging from 25 Mbps to 100 Mbps. You can choose any package according to your needs.

You only need a router and your ID card. We will take care of the rest.

You can pay your bill by visiting our office, via mobile banking, or online payment.

Our customer support team is available 24/7. You can contact us anytime.

We provide service in Moghbazar and surrounding areas. See our coverage map for details.

Usually, the connection is setup within 24-48 hours. However, the time may vary depending on the area.